A workshop similar to the one I managed. |
In response to the article linked here.
The Sub-minimum wage exemptions, allowed to enable places
like Goodwill Industries, to provide jobs to people with disabilities is a
controversial issue. And it is not quite as black and white as it seems. Yes,
the Goodwill executive salaries are obscene, as are most executive salaries at
large companies. And this is true of so many non-profits. I would suggest that
people research executive pay at non-profits before supporting them. One way to
do that is by using Charity Navigator. If they do not list themselves with
Charity Navigator, then there is probably a reason for that.
However, I worked for two years managing a sheltered
workshop that found assembly and packing work for people with developmental
disabilities. I will have to say that those workers were the happiest employees
that I have ever managed. They loved having a job. They loved to have a place
to socialize with others with disabilities and with their developmentally typical
team leaders and job coaches. The Workshop also placed individuals in jobs
outside of the workshop. A concept that was frequently used was called an
enclave. Imagine a group of 7-8 individuals and a job coach working in a
factory. They might be doing quality control inspections or packaging or
assembly type jobs. The clients participating in this way were usually
individuals that were capable of production efficiencies that were close to
that of a typical person, but because of their disability required close
supervision by trained staff. During my two years with this program I was able
to place a group in an enclave setting and negotiated a pay rate of more than
minimum wage, $10 per hour. After all, they could do the work and the team
leader would supervise them at no cost to the company. We paid the job coach.
But back at the workshop, many of our clients had
disabilities that would permanently preclude them from working, for pay, in any
other type of setting. Maybe they were non-verbal. Maybe someone would have to
help them use the toilet. Maybe they worked very hard to assemble something
that a typical worker could do in 10 minutes over the course of an entire
workday. The staff was trained to come up with creative ways to help the
clients accomplish the tasks with as little direct intervention as possible,
something that a typical factory is not incentivized to accommodate.
To employ these individuals and be able to provide the
workshop services to customers at a competitive price, the sub-minimum wage
certificate was essential. It would not have been essential if the government
had actually paid adequately for the services we provided. The Workshop was
supported by a program known as ADVP. Adult day Vocational Programs. The amount
we received to provide a facility, team leaders, job coaches, and clinical
support staff was a joke. If this had been adequately funded, then we would not
have needed to pay sub-minimum wage.
But here is the thing that I think is not well understood. Sub-minimum
wage was based on careful time studies that would measure the output of a
typical individual doing the work. Then the prevailing wage for similar work
would be used as a factor divided by the typical output. This would give us as
fair of a per piece pay rate as possible. If they produced the same or more
than a typical person could, they would actually make the prevailing wage or
higher. This all had to be well documented and was subject to random audits by
the local management entity (these are the folks that are supposed to be
looking out for how your mental health tax dollars are being used), or LME.
For most of our clients (90%) the work was not about the
pay. It was about feeling that they were contributing. It gave them such pride
to tell people that they had a job. These workers literally ran back to work
after break time. If we were slow and unable to find enough work, we provided
daily services for them anyway. Whenever I walked the Workshop floor during
these times, the clients would immediately ask, “Do you have work for us? We
want work!”
When I was doing this job, there were many forces moving to
end programs like ours. Some were well intentioned disability rights groups.
But these groups or their leaders never once came to visit our happy facility.
They never saw the surging wave of happiness that coursed into the building each
morning as the County Special Transportation Services brought them right to the
employee entrance. When I took over as
Director at the Workshop, the county had cut the special transportation program
from its budget. They were charging the Workshop $36,000 a year to provide
transportation. There had not been enough funds to pay the county for at least
the last three months. I began lobbying to get these funds immediately
re-instated. I met with the County Transit Manager. I volunteered to sit on the
Transportation Advisory Committee Board. I went before the commission and made
a case for restoring the funding. Within a month, the county waved the unpaid
invoices that we had been unable to pay and used discretionary funds to return
to providing the service. I ask you what
typical workplace is going to spend the time and effort to advocate for
appropriate transportation for these individuals. The answer is zero.
I personally feel that the state was looking for a way to
end these services that had nothing to do with concerns about fair wages or
limiting the clients potential. Disability rights advocates were insisting that
workshops like ours were limiting the full potential of the clients we supported.
And maybe we were. We could have placed many or most of them in jobs in the
community if the state provided adequate funding for support ratios of 1 to1 or
even 1 to 2. But that was not the solution being offered. The solution was to
eliminate ADVP dollars completely from the budget. They also jumped on the well-intentioned
movement to end sub-minimum wage exemptions as a way to shame organizations
like ours into ending the Workshop programs all together.
The state changed the rules and pushed for organizations
like ours to use Adult Day Support Dollars (these dollars were meant for
enrichment programs provided to people with very severe disabilities that would
pretty much preclude them from any type of work) to place the individuals in
jobs in the community making use of “natural supports” to enable them to earn
minimum wage and allow them to work to their full potential. What are these “natural supports” in the
community that the government insisted were available? As far as I could tell, it meant that the
individuals own family would have to make sure that they got to work. That the
company employing them would provide the intensive support they needed just out
of wanting to be good corporate citizens.
The problem was that for the most part there was only one employer in
town willing to take on any of these individuals. Harris Teeter stepped up and
that is a good thing. However, only a very small percentage of the clients
could qualify to do the work. And even then, they were responsible for their
own transportation.
I was burnt out after two years of fighting these forces
that were intent on putting an end to the services we provided. My staff barely
made more than minimum wage themselves. During those two years, I had 5 other
programs across three counties added to my job responsibilities. I was not
earning anywhere close to enough money to support my growing family. I quit as
soon as I was able to find a new job as Operations Director at a medical device
manufacturer. This job offered real benefits and a salary
that we could live on.
I loved working at the Workshop. I miss the enthusiasm, joy,
and love that was demonstrated daily by the clients and the staff. The Workshop was closed soon after I left.
Immediately, the 40 or so people we supported had nowhere to go. The organization attempted to use “natural
supports” to find employment for the clients. This proved to be nearly
impossible and the only work that could be found were volunteer jobs. They went
from earning something that equaled their production abilities, to being not
paid at all.
Fortunately, there was a similar program managing to survive
in a neighboring county that was able to bring on many of the clients. If they
are still in operation, their days are numbered.
Services for people with disabilities are very low on the
totem pole of needs across the state.
Our legislature finds that it is more important to give tax breaks to
the wealthiest among us. They believe that rich people will be a “thousand points
of light “and magically fill the need for services in the disability
community. It’s been 10 years and no “natural
supports” have spontaneously apparated into the community.
I will agree that sub-minimum wage certificates should be eliminated.
But not until the State provides real funds that can provide quality services and
real support to these beautiful individuals who just want a place to go and be
a member of society with enough value to earn a paycheck.