Let's Re-think Policing

I am certainly not a criminal justice expert. But it does not take an expert to realize that we need serious criminal justice reform in this country. My education in psychology and sociology provides me with some basic knowledge about human behavior that inform my opinions on this subject. I have also been in the business of managing people in various industries in which conflict and intense situations arise. I spent two years working in the mental health field and learned the importance of recognizing potentially explosive situations and received training in how to use de-escalation tactics to resolve dangerous situations. The organization I worked for did not allow the use of physical restraints nor did they have any security staff. Although my experience is certainly not equivalent to the hostile and volatile situations that police officers are likely to encounter, I do believe that much of the practices employed by uniformed police officers exacerbate the volatility of a situation and increase the probability of a violent encounter taking place. 

 When I worked in the mental health field, I was the Director of a program that primarily provided employment and vocational training to individuals who had barriers to finding employment in the community. The individuals we supported typically had a combination of issues they were dealing with. Most had a primary diagnosis of a developmental disability. It is common for people with developmental disabilities to have a co-morbid diagnosis of mental illness. This could be anything from anxiety to psychosis. On most days, these were some of the most deeply beautiful and loving people you could ever spend time with. However, it is imperative that the conditions under which this population works, and lives must be tailored to their general sensitivities to noise, disorder, confrontation, smells, as well as a multitude of specific and peculiar needs. If the staff neglected to maintain the appropriate conditions, it could have led to agitation, outbursts, or even imminent danger to the individual or those around them. I understand that we can not control the conditions of any given situation prior to police involvement. But I do believe that police can control the manner of their approach to a situation that would minimize their contribution to an already chaotic situation, or in many cases, not create a chaotic situation where none existed. 

 Ronnie, a participant in our program, was burdened with developmental deficits, as well as a propensity for psychotic episodes in which he heard the abusive voice of his deceased father. One day the voice told him to take a pair of scissors off a supervisor’s workstation and kill the people around him. Ronnie was clearly not in control of himself. He began waving the scissors around wildly in a threatening manner. He was screaming that he was going to stab and kill anyone that came near him. The Office Manager told all this too me in a hurried and worried manner. The workshop floor was about 25 yards from my office. The staff had already acted promptly and wisely by evacuating all the other participants to the safety of our on-site cafeteria. 

I made my way quickly to the workshop floor. Ronnie was still wildly waving the scissors and slashing them through the air. Our Production Manager and one of our Job Trainers were keeping a safe distance, but directly engaging with Ronnie. They were speaking lovingly and kindly to him. Please understand. They were not only speaking to him calmly, but with love and humanity. They were being empathic. I observed the situation and made a few quick decisions. Our Clinical Director was with me as we assessed the situation. Our Office Manager was standing nearby waiting for instructions. I turned to them both and said that we needed to call the police. The Clinical Director advised that the sight of police officers could drive Ronnie cover the edge and could make matters worse. I agreed but felt that we had to have back-up in case he spiraled further out of control despite our efforts to de-escalate. I asked the office manager to call the police, but to ask them not to turn on sirens, and to please stay nearby but out of Ronnie’s field of vision until we could determine if we needed them to intervene or not. 

I then joined the others in speaking to Ronnie in that same kind and understanding way. I told him that we needed for him to lay the scissors down. I did not yell out for him to drop the scissors. I did not draw a weapon. I did not threaten to taser him. I simply reminded him that everyone loved and cared about him and that we really needed him to put the scissors down. The police officers had arrived and, thankfully, they watched from the cafeteria doors out of Ronnie’s sight. I saw a change come across Ronnie’s face. It was like something had released him from its grip. All the tension left his face, and the tears and sobbing began. He gently laid the scissors down on a desk and the production manager moved with stealth to slip them into his pocket. Ronnie staggered to me with his arms outstretched seeking a much-needed hug. As I embraced Ronnie, he buried his face in my neck. His sobs were coming hard and fast now. There was no more danger. I caught the eye of one of the police officers and indicated with a wave that all was ok. I suggested to Ronnie that we should go out the back door and sit on the picnic tables. Some fresh air would help. 

He held tight to me as I opened the door to the open field and the blue sky that suddenly sucked any remaining tension up into its vastness. We sat down on the tabletop of the picnic table. As his sobbing subsided, Ronnie talked to me about how he missed his father. I mostly listened. 

What if we could stabilize the conditions that lead to disturbances that require police intervention? What if we established policies that eliminated poverty in the wealthiest nation on the planet? What if we provided adequate childcare and nutrition to all of our citizens? Wouldn’t this at least reduce the number of situations that police are called to? What if the police approached with less noise and sirens? What if they did not draw their weapons immediately? What if they stayed a safe distance or took cover while they assessed the situation? What if there could be a standard practice of training citizens to clear a scene so that the officers do not need to worry about the immediacy of acting? What if the police did not start yelling orders at the suspect? What if they ruled out using violence as a way to resolve a situation? What if they spoke with love and kindness to the troubled human that was lashing out, or maybe had not done anything wrong except being black in the wrong place at the wrong time? What if they said this? “You are loved by your family. We care about you. We need you to put down that knife.” 

 Of course, this will not work in every situation. But I know this. I have seen video after video of black people being killed by police officers in which this approach would have worked and someone’s child, husband, daughter, or father would still be alive.